Governing AI and shaping enterprise experiences.
I'm an enterprise AI, governance, and digital transformation professional with 18+ years across platform delivery, UX writing, and application portfolio strategy at PETRONAS.
HRD Corp Accredited Trainer
Trainer ID 52600 · Nov 2025 — Nov 2028
I turn complex enterprise platforms into governed, user-centered, AI-ready experiences.
15 years at PETRONAS Digital across UX writing, IT service portfolio ownership, enterprise application governance, and systems engineering. Delivered 100+ platforms, governed 3k+ applications supporting 50k+ users, and drove 20%+ portfolio rationalization. Advancing ISO/IEC 42001 AI Management certifications in 2026.
Kuala Lumpur, MY
Remote-friendly · UTC+8
18+
years across enterprise IT, governance & UX
PETRONAS Digital Sdn. Bhd.
May 2011 — Jan 2026
UX Writer & IT Service Portfolio / Governance Strategist. Pioneered enterprise UX writing, co-authored prompt design guidelines across 20+ initiatives, retired 25%+ of portfolio applications, and supported 260+ mission-critical enterprise applications.
Malaysia Marine and Heavy Engineering
May 2009 — Apr 2011
Sysadmin — Gumusut-Kakap Deepwater FPS Project. Managed ERP-integrated enterprise systems for Malaysia's Gumusut-Kakap Deepwater FPS, improving workflow efficiency, data integrity, and reporting accuracy.
Sony EMCS (M) Sdn. Bhd.
May 2007 — Dec 2008
System Analyst. Supported ERP-integrated manufacturing systems and EDMS platforms — configuration, performance tuning, batch processing, and user support.
Enterprise AI Governance
ISO/IEC 42001, 23894, 22989 alignment
UX Writing at Scale
Standards & prompt design guidelines
Application Rationalisation
3k+ apps governed, 25%+ retired
- IDC Future Enterprise Award 2025
Best in AI-Ready Platform — AIIRA, PETRONAS Digital
- Asian Experience Awards 2023
Malaysia Customer Experience of the Year
HRD Corp Accredited Trainer
Nov 2025 — Nov 2028
HRD Corp Accredited Trainer
Officially accredited by Human Resource Development Corporation, Malaysia — authorised to deliver HRD Corp claimable training programmes for Malaysian employers.
- Trainer ID
- 52600
- Valid
- Nov 2025 — Nov 2028
- Issuer
- HRD Corp Malaysia
Scan to verify
ISO/IEC 42001 Lead Implementer — BSI
Pursuing the BSI ISO/IEC 42001 Lead Implementer certification for AI Management Systems. Building expertise in implementing, operating, and continually improving AI governance frameworks aligned to international standards.
Want to connect or discuss an opportunity?
- ISO/IEC 42001 Lead Implementer2026
- AI Management Practitioner — BSI2026
- IAPP AIGP Prep2026
- MBOT AI CPD 52.52026
KrackedDevs
Member of Malaysia's developer community — the home for Malaysia's future builders.
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